1. Data Controller

Mammalia
Phone: +34 636 053 987
Email: cnbocos@gmail.com

2. Purpose of Data Processing

We collect and process your data to:

• Manage your bookings and inquiries.

• Send commercial information and promotions (subject to prior consent).

• Improve our tour and service offerings.

3. Data We Collect

Identification and Contact Data

• Full name

• Phone number

• Email address

Booking Data and Preferences

• Travel dates

• Number of participants

• Tour preferences (wildlife of interest, difficulty level, etc.)

Browsing Data (cookies)

• IP address and device type

• Pages visited and time spent

• Visit source (referrer)

4. Legal Basis for Processing

• Contract performance: To manage your bookings and provide services.

• Consent: For sending newsletters and commercial communications.

• Legitimate interest: To analyze browsing statistics and improve the website experience.

5. Data Retention

• Booking data: Retained for the duration of the contractual relationship and up to 3 years after the last service to handle possible guarantees.

• Newsletters and marketing: Until you withdraw your consent.

• Browsing data: Up to 24 months for statistical and improvement purposes.

6. Recipients of Data Transfers

• Web hosting providers and mailing services (e.g., email marketing platforms).

• Competent authorities, in case of legal obligations.

We do not make international data transfers outside the European Union.

7. User Rights

You may exercise your rights of access, rectification, deletion, restriction, portability, and objection at any time by writing to Mammalia Tours (by postal mail to the address on the website or by email to cnbocos@gmail.com), indicating “Data Protection” in the subject line and attaching a copy of your ID or equivalent document.

8. Use of Cookies

Our website uses first-party and third-party cookies to:

• Ensure the proper functioning of the website.

• Analyze browsing habits and improve user experience.

• Show personalized advertising (with prior consent).

You can configure or disable cookies from your browser settings; however, some website features may be affected.

9. Security

At Mammalia Tours, we adopt the necessary technical and organizational measures to guarantee the integrity, confidentiality, and availability of your data, in compliance with GDPR and LOPDGDD requirements.

10. Policy Changes

We may update this Privacy Policy when necessary. We will inform you of any substantial changes through notices on the website or via email.

If you have any questions about how we handle your data, please contact us at +34 636 053 987 or via email at cnbocos@gmail.com.